Everything You
Need to Know.

Vitalis isn't a menu-based IV service. It's a private clinical practice that comes to you. You select your therapy, and before every session, a critical care RN — eight years of experience — completes a structured health assessment to confirm it's right for you or recommend an adjustment. The final decision is always yours. After each visit, we follow up within 24 hours so your next session is informed by how you responded to the last.

Your registered nurse will arrive at your scheduled time and begin with a brief health assessment — including a review of your medical history, current medications, vital signs, and wellness goals. Once cleared, they will prepare your infusion, place a small IV line, and begin your drip. Most clients relax, work, watch TV, or simply rest during the session. When complete, the nurse removes the IV, ensures you feel well, and tidies the space before departing.

Most standard IV infusions take between 45 and 60 minutes to complete. The health assessment and setup add approximately 10–15 minutes at the start. NAD+ sessions take longer, typically 2–4 hours depending on the dose selected, as the infusion must be administered slowly for comfort and safety. Your nurse will give you an accurate time estimate at the start of your appointment.

Many clients report noticeable improvements in energy, hydration, and mental clarity during or shortly after their infusion. Because IV therapy delivers nutrients directly into the bloodstream — bypassing the digestive system — absorption is nearly 100% and effects are often experienced faster than oral supplementation. Results vary by individual, infusion type, and wellness status at the time of the appointment.

Yes. When administered by qualified clinical professionals under physician-directed protocols, IV therapy is a well-established and safe practice. At Vitalis, every infusion is administered by a licensed registered nurse with years of clinical experience. A health screening is performed before every appointment, all infusions use pharmaceutical-grade compounds, and our nurses carry emergency preparedness equipment. Client safety is our foremost priority — we will decline to proceed if any safety concern is identified.

All Vitalis treatment protocols are developed, reviewed, and overseen by licensed physicians. This physician oversight ensures that our infusion formulations meet clinical standards and are appropriate for concierge administration. Our registered nurses operate within clearly defined standing orders and escalate any clinical concerns as required.

Yes. A brief health intake is completed during the booking process, and your registered nurse will perform an in-person assessment — including vital signs and a review of your health history — before administering any infusion. This is a non-negotiable part of our safety protocol, not a formality. Certain conditions or medications may affect eligibility for specific infusions, and your nurse will advise accordingly.

Certain medical conditions — including kidney disease, heart failure, and some electrolyte disorders — may affect whether IV therapy is appropriate for you. Some infusion components may also interact with medications. This is precisely why our pre-appointment screening exists. Please disclose your complete medical history and current medications during booking so your nurse can ensure the safest, most appropriate experience for you.

Appointments can be booked directly through our online booking system on the Book Appointment page. Simply select your preferred infusion, choose a date and time, provide your location, and complete the brief health intake form. You'll receive a confirmation and your nurse's details ahead of your appointment. For group bookings, special events, or inquiries outside standard availability, please contact us directly.

We recommend booking at least 24–48 hours in advance to ensure availability. Same-day or next-day appointments may be available depending on schedule — contact us directly for urgent requests. Vitalis members receive priority scheduling and preferred access to our calendar.

We understand that schedules change. We ask for at least 24 hours notice for cancellations or rescheduling. Late cancellations or no-shows may be subject to a cancellation fee. If you need to modify your appointment, please contact us as soon as possible and we will do our best to accommodate you.

Our listed prices reflect the base infusion as formulated. The final price may vary slightly based on optional enhancements or add-ons selected at the time of booking or recommended by your nurse during your health assessment. All pricing is transparent and communicated before your infusion begins — there are no surprise charges.

There is no travel fee for appointments within 15 miles of Dallas Love Field. Beyond that, fees are straightforward: +$50 for 15–25 miles, +$100 for 25–40 miles, and custom pricing for 40+ miles — contact us directly for those. All fees are shown transparently at booking, never as a surprise.

Vitalis currently operates on a direct-pay basis and does not bill insurance. However, some clients may be able to submit for reimbursement through HSA or FSA accounts depending on their plan. We recommend checking with your benefits administrator. We can provide itemized receipts upon request.

The Vitalis membership is an exclusive wellness partnership designed for clients who value consistency and a long-term approach to health optimization. Members receive priority scheduling, preferred pricing on all services, personalized wellness planning, and early access to new offerings. Our membership program is currently being finalized — join the waitlist to be among the first to access it.

You can express your interest in the Vitalis membership by contacting us through the Contact page or by submitting your information at checkout. We will reach out with full details as the program launches, and waitlist members will receive first access and founding member benefits.